Monthly Plan - Leaving Swimtime

How do I cancel my monthly plan if I wish to leave Swimtime?

Select My Classes

On the Plan you wish to cancel, click View

Check the details and click Leave Swimtime

From the drop-down list, select the last lesson you will be attending. The date you select adjusts the figures lower down the page.

Please Note: The charges next to the dates are what you would have to pay extra to make up 30 days' notice. For example:

You give notice on 21st January
You pay on the 1st of every month

This means you have already paid for 10 days of the notice period and therefore need to be charged for the remaining 20 days.

Please Note: Take care to read the information provided in the "Leaving Swimtime Summary" box

If you are satisfied with the figures presented move down the page.

Select the reason you are leaving from the "Before You Leave" list
If you have a moment please leave us some feedback, good, bad or both, under "Anything We Should Know?"
Click Cancel Monthly Plan to complete the process

What Happens Now?

All of this happens immediately:

Your original deposit will be credited to Your Swimtime account
Charges making up the 30 days notice will be added to your Swimtime account
The Swimmer will be removed from lessons after the "Last Lesson Date" you selected
The Swimmer's renewal into future classes will be cancelled
You will be emailed a confirmation

Please Note: If you leave the Swimtime Plan within 90 days of the plan start date, a further charge of £30.00 will be added to your Swimtime account for the welcome pack, as per our Terms & Conditions

What happens if I am left with a balance to pay?

If you are left with a balance to pay you can pay it via your Swimtime account

What happens if I am left with a balance in credit

If you are left with a balance in credit, contact your local Swimtime office to request a refund