Accessing My Digital Certificates

You can access your Swimmer's digital Swimtime certificates via the Customer Portal

  • On the Awards page, select the award you wish to view

 

Please Note: Swimtime started awarding digital certificates from October 2023. Digital certificates will not be available for any awards earned before that date. 

You can identify an award that has a digital certificate attached by the red ribbon

 

 

  • Select Download

The certificate will download as a PDF to your browser. Your browser should show you a link to the file once it finishes downloading, but if not, it will be in the downloads section of the browser. 

FAQs

  • How many times can I download the certificate?
    • As many times as you like
  • Are the certificates printable
    • Yes. You can print them at home, or send the PDF to a professional printer